Frequently Asked Questions

Frequently Asked Question

Absolutely! In fact, we encourage you to plan ahead. You can find tips for preparing for your planning meeting here. We can also assist you in pre-planning. We’ll help you understand the NDIS, assess your eligibility, set goals, and apply for the scheme.

Yes. Complete Connect is one of the most experienced NDIS providers you’ll find. We’ve been involved in the NDIS since its rollout in NSW and every day since.

That’s up to you. You have three plan management options to choose from:

  • NDIA Managed – The National Disability Insurance Agency manages the funds in your plan.
  • Plan Managed – You hire a plan manager to look after the funds in your plan. They will also be responsible for paying your NDIS-related bills on your behalf.
  • Self-Managed – You manage the funds in your plan independently using the participant portal. You will also be required to pay your own plan bills.

Of course. You can invite a friend or family member to support you during the meeting and every step after.

Yes. Your comfort and satisfaction are the top priorities. So, if you’re unhappy with the services you’re receiving, you can absolutely change.

What Is the NDIS?

The National Disability Insurance Scheme is also called NDIS. It is a scheme designed to help people with a disability under the age of 65 to get the support they need. The NDIS is designed for people with a permanent and significant disability which impacts the ability to engage in day to day activities.

If you meet the NDIS eligibility and work out what reasonable and necessary supports you need to live the life you want. NDIS will fund to pay for the supports you need.

Find out more on the NDIS Website

What Supports Does the NDIS Fund?

The NDIS funds many supports, including:

You get to choose what services you want as well as when, where, and how you want to receive them.

Are you eligible for the NDIS?

NDIS eligibility depends on a few key criteria:


You must be an Australian citizen, permanent resident, or a New Zealand citizen who holds a Special Category Visa.


You must be under 65 years of age during the time of your application.


You must have a permanent disability that significantly affects your day to day living.


You need to be in an area where the scheme is already rolled out.

Early Intervention

You may be eligible if early intervention would improve your child’s functioning.

What are the three types of support in an NDIS Plan?

There are three support categories under NDIS funding. These are designed to help you live your fullest life at every level.

Core Support

Core supports are the basic tools you need to live your day-to-day life.

Capacity Building

Capacity building supports help you grow your independence and develop the skills you need to pursue your goals.


Capital supports include more expensive pieces of assistive technology, equipment, and home and/or vehicle modifications.

Complete Wellness Starts Here! Contact Us

Book a free consultation or contact us for any other enquiries. Our team will reach out to you as soon as possible

Request A Call Back

Skip to content